FAQ

Question: What are the registration fees for?
There is a one-time registration fee of $25.

Question: Do I need to pay any deposit? **(This policy starts on Jan 2016)
There is a 4 lesson deposit fee payable for all new students for the subject registered at the 1st payment. This means that we collect 8 lesson fees in advance. The first 4 lessons serve as the normal class fees while the other 4 lessons serve as a ‘withdrawal deposit’. This means that if the student wants to withdraw from our centre, he/she will need to give us A MONTH NOTICE upon the submission of the withdrawal form. We will use the deposit to OFFSET the FOLLOWING MONTH tuition fee.

Question: Can deposit be waved off?
The deposit payment will waved for students who prepay the FULL YEAR of tuition fees.

Question: What is the mode of payment that Shi Lin Learning Centre provides?
We accept 3 types of payment – Cash, Cheque or NETs. If payment is made by Cheque, please ensure that the Cheque is made payable to EliteCentro Pte Ltd.

Question: How do Shi Lin collect fees ?
All payment has to be made before the start of each month’s lessons. It would be much appreciated if you can settle it by the first week. Please do note that an additional charge of $10 will be incurred if payment is not settled by the second week of the month.

Question: Are materials fees included in the course fees?
No. Materials fees will only be collected separately every six months which varies on the subjects and level the students are taking.

Question: What if there are 5 weeks in a month?
In cases where by there are 5 weeks in a month, Shi Lin will prorate the fees accordingly and inform you at the start of each month. For e.g. 4 lessons cost $157.50. 5 lessons will then cost $(157.50/4) x 5 = $196.75

Question: If my child wants to withdraw, what do I do?
If you child wants to withdraw from his/her class, he/she needs to notify ONE MONTH BEFORE. Otherwise failure to give notice will result in the deposit being FORFEITED.